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Female researcher using  a microscope

FDA

April 1st 2024- 5 week sprint

My Role - UI/UX Designer

High fidelity prototype

The Challenge

The current FDA website lacks hierarchy and recognizable organization of information, making it difficult to navigate for users. An abundance of blue text causes users to feel overwhelmed.

The Outcome

A clear format and UI style guide to increase navigation and distinct calls to action to guide the user through the website as they search for what they are looking for.

Card Sorting

Organized by users for users

Wireframes

Wireframes

Laying out the Design

Mobile First Approach

Design System pt. 2

Improved Navigation Elements

Responsive components to rework for any page.

improved wireframes

Designing for all Screen Sizes

Responsive web design for a good user experience no matter what size screen they are using.

Prototyping

Usability Test

“I quickly got that the button in the middle was the main focus and I loved how clean the design looked overall.” - Interview 1
 

“I didn’t know what the FDA website was, I thought it was federal something agriculture!” - Interview 2
 

“It was hard for me to read the labels on the buttons, the text was quite small.”

- Interview 3

“I didn’t even notice the top navigation bar, I think it needs to stand out a bit more.

- Interview 4

Example Iteration

Before top nav bar
After top nav bar

Before

After

- Increased deliniation between top navigation bar and top bar

- Clear identification of what the FDA means

navigation card sorting results

Improved Site Map

Intuitive Navigation

Mockups

Watch prototype showing the widget for the FDA
Mockup mobile application
Mockup tablet application
Mockup mobile applicaiton

Closing Thoughts

For a government website that creates new webpages everyday, scalability is one of the most important aspects to think about. Creating a responsive UI kit allows for efficient creation of new pages and timely recreation of old ones.

 

Navigation was the other focus of this redesign. If users cannot find what they are looking for, often times they will look elsewhere. With the redesigned navigation, we saw a 40% increase in successful user flows

User acceptance

- Higher efficiency of use

- 100% task completion on the redesigned website

60% task completion on old FDA website

- User acceptance was a success with with 100% acceptance of the redesigned website

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